Human Resources Operations Coordinator

Phoenix, AZ

Full Time

Human Resources

Mid Level

AZA United (Arizona Autism United) is an established non-profit organization dedicated to providing high-quality direct services and supports to children and families in our community.  We've been identified as an Arizona Top Workplace for 5 years for a lot of great reasons, including our positive and collaborative culture, award-winning leadership, work-life balance, and opportunities for professional development and career growth!

🌟 We're Hiring an HR Operations Coordinator 🌟

Location: Typically, this role is 80% remote + 20% in-office (Must reside in Arizona and be able to commute to our main office in Phoenix once per week, we will not consider candidates who reside in another state)
Schedule: M-F 8am-4pm OR 9am-5pm

This might be a perfect fit for you if you...

Are someone who possesses excellent interpersonal, verbal and written communication skills!
Have a commitment to providing exceptional customer service and fostering a positive employee experience;
Are able to handle complex and sensitive information with integrity, confidentiality and sound judgment
Are a natural born problem-solver who is able to quickly evaluate situations, identify root causes, and develop practical solutions
Exceptional attention to detail and accuracy;
Strong organizational and time-management skills;
... are looking for a place to stay and grow your career!

🔍 About the Role:

The HR Operations Coordinator supports the efficient delivery of Human Resources services by providing administrative, systems, and process support throughout the employee lifecycle. This role serves as a key resource for employees, managers, and HR team members while coordinating assigned areas such as onboarding, HRIS administration, benefits, reporting, employee communications, and process improvement. The position partners closely with HR management, IT, Payroll, and Operations to ensure accurate, compliant, and effective HR operations.

💼 What You’ll Do:

Onboarding and the Employee Experience

Lead onboarding activities for new hires, interns, and other workforce populations across the organization including communication and document collection.

Facilitate new hire orientation in partnership with compliance and IT teams.

Serve as a resource for employee questions during the onboarding process.

Conduct new hire feedback meetings at scheduled intervals and report results quarterly to HR Management.

Process and Policy Administration

Develop, maintain, and update process documentation, process maps, internal policy documents and job descriptions.

Participate in departmental projects and operational improvement initiatives.

Identify opportunities to improve efficiency by leveraging technology solutions.

Support implementation of new processes, workflows, and system functionality.

Wellness Program Administration

Coordinate the administration and day-to-day operations of the organization's employee wellness program.

Serve as the primary point of contact for employee wellness initiatives, activities, resources, and vendor partnerships.

Promote wellness program participation through employee communications, educational materials, and awareness campaigns.

Coordinate wellness events, challenges, screenings, and other health and well-being activities.

Maintain wellness program records, participation tracking, and related documentation.

Monitor program participation and engagement metrics and prepare reports for leadership as needed.

General Human Resources Duties

Manage and respond to HR inquiries through shared inboxes and communication channels.

Respond to routine employee and manager inquiries regarding HR processes and systems.

Maintain confidentiality of employee information and organizational data.

Stay informed regarding internal policies and external compliance requirements impacting HR operations.

Assist with special projects, strategic initiatives, and audits assigned.

Provide exceptional customer service to employees, managers, candidates, and external partners.

Develop presentations, training materials, and employee resources as needed.

Demonstrate and reinforce behaviors with teammates, families, and the community that are consistent with organizational values:

Grow with Purpose. Stay Informed. Be of Service. Bring People Together.

✅ What You Bring:

High School Diploma or GED required; Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred. HR Certification a plus.
Minimum of three (3) years of experience in a role that required strong attention to detail, critical thinking skills and the ability to meet deadlines while multi-tasking in a fast-paced environment.
Experience generating reports, analyzing data, and maintaining accurate records in a complex system required. Experience working in an HRIS preferred.
Experience supporting Human Resources functions such as employee benefits, onboarding, HR systems, and/or process improvement initiatives preferred.
Proficient typing and computer skills, including good experience using Microsoft Office products such as Outlook and Excel, and complex information systems such as an HRIS. Experience with Paylocity a plus.
Must be able to obtain an AZ Fingerprint Clearance Card, provide driver's license, proof of car insurance/registration, and other hiring requirements

✨ Why You’ll Love Working Here:

A mission-driven, nonprofit organization that values integrity, inclusion, and innovation
A collaborative team that supports your growth and celebrates your wins
Competitive compensation, benefits, and work-life balance
Opportunities to learn and grow your career

Perks Include:

Competitive hourly pay + Scheduled Raise Program with increases up to 2x/year
An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
A 401K plan with up to 4% match after one year of service
Generous paid sick time and PTO, and 12 Paid Holidays
Student Loan Forgiveness: As a nonprofit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
Paid Maternity/Paternity Leave

Join our fantastic team and help us keep the motor running behind the scenes, so we can help as many kids with autism as possible! For more information about AZA United please visit our website at www.AZAunited.org or view our profile on Glassdoor. We look forward to meeting you soon!

Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.

Arizona Autism United (AZA United) complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources department.

Email: humanresources@azaunited.org | Main Office Phone Number: 602-773-5773 (Please ask for Human Resources.)

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter

What's your highest level of education completed?*

Desired salary*

Earliest start date?*

Why are you interested in this role?*

Do you have at least three (3) years of experience in a role that required strong attention to detail, critical thinking skills and the ability to meet deadlines while multi-tasking in a fast-paced environment?*

Select ALL areas where you possess at least one year of direct experience:* HRIS Platforms/Administration (Paylocity, BambooHR, ADP, etc.)Benefits AdministrationEmployee OnboardingReporting and AnalyticsPersonnel Records ManagementEmployee CommunicationsProcess Improvement InitiativesEmployee Relations

AZA United requires, that following hire, all payment for time worked (e.g., your paycheck) is made to our employees and/or contractors via direct deposit OR that all physical paychecks are physically picked up from our main office location in Phoenix. We do NOT mail paychecks. Is this acceptable to you?*

Are you at least 21 years of age or older?*

Do you have your own reliable transportation along with a valid driver's license, car insurance, and registration?*

Due to compliance requirements, our staff must have at least 5 years of driving experience. Do you meet this requirement?*

In the past 5 years, have you received any type of driving citations (not including minor speeding/traffic/parking violations)?*

If you answered "yes" to the previous question, please explain.

Applying for this position requires you to disclose your criminal history. Are you willing to complete a required form to disclose your criminal history? We will provide the form later.*

This position requires an Arizona Department of Public Safety FINGERPRINT CLEARANCE CARD. If you do not currently have one, AZA United can assist you with the application. Do you currently have a Fingerprint Clearance Card, or are you willing to apply for one?*

Are you currently authorized to work in the United States?*

Are you a past or current employee of Arizona Autism United?*

Do you have a family member currently receiving or planning to start client services with AZA United?*

How did you hear about AZA United?*

If you selected "other" on the previous question, please describe:

How did you hear about this position?*

If you selected "other" on the previous question, please describe:

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Thanks for visiting AZA United's job board! To learn more about the organization, visit https://AZAunited.org/jobs-careers Here you will find a list of all open positions with links to apply. Good luck, and we hope to meet you soon!