Arizona Autism United
Contract & Credentialing Manager
Phoenix, AZ - Full Time
AZA United (Arizona Autism United) is a Top Workplace winning, non-profit organization, that truly cares about people and offers great professional development and internal job growth! We are currently looking for a full-time Contract & Credentialing Manager to join our organization.
The Contract & Credentialing Manager plays a key role in supporting the organization’s contracting function by managing the full lifecycle of service agreements and credentialing processes. This position is responsible for implementing and maintaining a structured contracts management framework, drafting and finalizing contracts, and ensuring timely tracking of key dates, obligations, and compliance milestones. The Contract & Credentialing Manager also oversees staff credentialing, maintains up-to-date fee schedules in line with contractual terms, and assists with annual insurance renewals.
SCHEDULE: Full-Time/Monday-Friday
COMPENSATION: Starting salary range is $74,000-$94,000/year (DOE) + pay increases twice a year
LOCATION: 90% Remote/10% In-Person at our offices in Phoenix/Chandler
This might be a perfect fit for you if you:
- ... have strong organizational skills, excellent communication skills, and high attention to detail;
- ... consider yourself flexible and able to adapt to changing processes and systems;
- ... are able to work independently and collaboratively in a fast-paced environment;
- ... have excellent problem solving and decision-making skills;
- ... want a role that allows at least 90% remote work; and
- ... are looking for a place to stay and grow a career!
ESSENTIAL DUTIES & RESPONSIBILITIES:
Contract Management
Implement a contracts management framework to manage and streamline the processes involved in procuring contracted services
Maintain a centralized contract database, ensuring accurate tracking of key dates, obligations, and compliance milestones
Investigate and reconcile contract changes, assuring on-going communication with management and timely submittal to funding sources
Draft, evaluate and provide recommendations on a variety of contract/agreement (revenue, service, vendor, Independent Contractor agreements, etc.), ensuring timely review and approval
Track and manage provider manual requirements, including monitoring updates and ensuring organizational policies and procedures reflect current standards
Process and communicate monthly reports, to include recommendations for renewal, non-renewal, substitution, rate requests, etc
Conduct contract meetings on complex documents to ensure full disclosure to management staff
Maintain and update fee schedules in accordance with contractual terms, payer updates, and reimbursement policies
Collaborate with finance and billing departments to ensure accurate implementation of fee schedules and reimbursement rates
Assist with the preparation, submission, and tracking of insurance renewals, ensuring timely and complete documentation
Serve as point of contact for all levels of management and staff on contractual & credentialing matters
Serve as a liaison between legal, compliance, credentialing, and operational teams to resolve contract-related and regulatory issues
Credentialing Management
Maintain a credentialing database, ensuring accurate tracking of key dates, obligations, and compliance milestones
Oversee and manage the staff credentialing processes, ensuring timely submission, verification, and renewal of licenses, certifications, and other required documentation
Directly manage Credentialing staff
Experience & Qualifications:
- Bachelor’s in Business Administration, Health Care Administration, Legal Studies, OR a related field (required)
- Minimum of 3-5 years of experience in contract management preferably in a nonprofit, human services, health care or managed care environment
- Experience with credentialing processes and payer/provider contracting is strongly preferred
- Experience with tracking and managing complex contracts and credentialing data
- Experience with interpreting and applying updates from contracts/provider manuals to internal policies and procedures
- Must have a thorough working knowledge of contracts and contract compliance functions
- Must have excellent written and verbal communication skills
- Strong leadership and interpersonal skills
- Must possess proficient computer software skills: Microsoft Office Suite (Word, Excel, Outlook, etc.) and software for creating graphics/charts
- Must be able to obtain an AZ Fingerprint Clearance Card, provide driver's license, proof of car insurance/registration, and meet all other hiring requirements
💙 Why Join Us?
Meaningful Work: Help advance a mission that serves individuals and families in need.
Collaborative Environment: Work with a passionate, values-driven team.
Professional Growth: Develop your skills in a dynamic and supportive setting.
Work-Life Balance: We respect personal time and promote wellness and flexibility.
Perks Include:
We provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition to a job that offers some flexibility and work/life balance, you will receive these benefits:
- Competitive pay with pay increases every 6 months
- An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
- A 401K plan with up to 4% match after one year of service
- Generous paid sick time and PTO, and 12 Paid Holidays
- Student Loan Forgiveness: As a non-profit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
- Paid Maternity/Paternity Leave
Join our fantastic team and help us keep the motor running behind the scenes, so we can help as many kids with autism as possible! For more information about AZA United please visit our website at www.AZAunited.org or view our profile on Glassdoor. We look forward to meeting you soon!
Autism knows no race, religion, gender, or identity. We need and value diversity and inclusion in our workforce in order to fully support our families. AZA welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.
